Managing for McLain Ward: An Interview with Erica McKeever

On September 21, spectators and show jumping fans from around the globe watched as McLain Ward and Clinta delivered an incredible jump-off performance to anchor the U.S. team and clinch the USA’s first World Equestrian Games (WEG) team gold medal.

What most spectators did not see however, was Lee McKeever outside of the ring, overseeing every last detail of Clinta’s care or McKeever’s wife, Erica McKeever, coordinating all of the logistics involved with Ward and Clinta’s WEG appearance and managing the 30 additional horses back home at Castle Hill Farm in Brewster, NY.

Behind every great rider is an equally great barn and horse management team, and while they might not be the ones atop the podium, for the last 30 years, Erica and Lee McKeever have been an essential part of that team at Castle Hill.

With more than three decades spent overseeing horses at one of the top show jumping barns in the country, there are few with more ongoing, high-level barn management experience than the McKeevers, so we asked Erica to share more about her own management career!

Q: How did you get started at Castle Hill?

When I came to the U.S., I was working for Tim Grubb in New Jersey, and Brigette that was working for Tim’s barn brought me to Castle Hill during the horse show at Old Salem.

I first met Barney Ward that night. It just seemed like a really fun place. Everyone was hanging out together, and he called everybody his family several times while we were there. I felt like, “Whoa what a really neat place that is to work.”

Then I guess he must have called Brigette shortly after and said that he was looking for someone who could manage the show horses and go on the road with him. She asked me if I thought it was something that I was interested in doing. I said, “Oh I don’t think I could.” I had experience but not being in sole control of the horses. She said, “Well I think you could do it.” I did a trial, and we kind of hit it off right from the go. He was awesome. He taught me so much about horses and horsemanship. It was really special. I figured it out, and I never looked back.

I went on the road with him for a lot of years. McLain and Lee kind of went their way, and we went our way. I pretty much ran the show side of this barn. He had his managers at home, and that’s kind of how it started.

Q: You had your son, Bradlee, in 2002, and your daughter, Baylee, in 2004. How did your role at Castle Hill change after having kids?

I took care of Sapphire when we first got her. I’d just had Bradlee, so I tried to go on the road and still be a mom, and it actually was about virtually impossible. We had a fabulous babysitter who was with us from when Bradlee was six months old, so I tried to still go on the road and keep the same role, but it was really hard. I couldn’t do it.

Then I started to stay at home and run that side of it. Instead of having a bookkeeper or a secretary, I did it myself. I still tried to occasionally go with Sapphire. I still traveled to Florida, and I still tried to do the barn as well because that’s really important to me. That’s what I love to do. Then I had my second child, and it became very difficult to do it all. So, I stayed home, and I run things at home. It’s great because now there are so many horse shows, you constantly have horses getting ready for the next event, which makes it really exciting at home too.

Q: What’s a typical day like at home now?

I like to be home until my kids leave for school on the bus, and then I go to the barn. I usually do a couple of hours in the office. We do a plan for the day of what horses are going to be doing–who’s riding which horse, who needs clipping, who needs the vet. We plan all that early in the morning.

The key to this is to surround yourself with great people, and then it’s easy. If you have good people in the barn that you trust and are good at what they do, it makes our jobs really easy too. You have to find good people that really want to do this and love the animals.

Q: What do you think it takes to be a good barn manager?

I think you have to be responsible. You can’t leave it for someone else to do. You have to do it. I think managing is the perfect word – you have to pretty much manage everything from the help to the horses to the farrier. It’s a huge role, and it’s a huge responsibility. I love it because I like to be in control a little bit.

Organization is important. We have a plan in place because McLain’s a huge planner. The horses are planned where they’re going now through week 12 of Florida.

Again, I think the most important thing is that you have good people around you that care as much as we do, and they do this not for a job but because it’s what they love. We try to encourage the people to be a huge part of each and every horse. They all ride; they all take care of them. When McLain wins, we all win. Everybody contributes to that.

Q: What are the challenges of the job?

It can be a little stressful; sometimes it’s a little overwhelming because there’s always something going on,

Now my daughter shows. She does the ponies. That’s become stressful in itself! I feel like I’m managing a whole other operation; I don’t know what’s going to happen when she’s doing the equitation! I just spent some time at the [ASPCA Maclay] Regionals last week, and that looks more stressful than ever. We just did the world championships, and that didn’t seem as stressful as some of those kids!

Q: What’s your favorite thing about working for Castle Hill?

The family aspect. To be appreciated by McLain as much as he does. It’s so special the way he involves our children in the whole thing – his father was the same. It was always about family. McLain’s really, really kept up with that. I would think he would make his dad very proud with how he is. I think giving the appreciation to the people around him, that’s huge for everybody. Not just for me, but for my husband, and Virginie [Casterman] who took care of Clinta at WEG. That’s so important to be appreciated.

BarnManager is designed to be a part of your team, with the compatibility and credentials necessary to improve communication, simplify the management of horses, and get you out of the office, off the phone calls, and into the barn with the horses you care about! Click here to get a free demo and find out more!

What Makes a Great Barn Manager?

“Behind every great barn is a great barn manager” – or at least, that’s what we at BarnManager believe! But what does a barn manager do that makes the role so important? And what makes someone a great barn manager?

While those answers vary from discipline to discipline and program to program, we’ve found that no matter what kind of horses they’re taking care of, a great barn manager is a great barn manager.

Managing Horses, Managing People

First and foremost, almost all barn managers’ top priority is the proper care and maintenance of the horses they’re responsible for. Depending on the barn, that can mean overseeing:

  • feeding, supplements, and all of the horses’ nutritional needs and any medications
  • turn-out schedules
  • horses’ exercise routines
  • the cleaning of stalls, as well as barn cleaning and maintenance
  • vet, farrier, and specialist appointments and scheduling
  • the ordering of supplies and feed
  • and more!

If the barn has a competitive show program, the manager is also likely in charge of all aspects of the horse show schedule, including arranging transportation for the horses, making packing lists, submitting horse show entries, ensuring the horses are up-to- date on health matters such as vaccinations required by show managers, and organizing the necessary veterinary paperwork and/or passports.

The horse care aspects of the job can themselves fill up a rather lengthy list, but the tasks of a typical barn manager don’t stop there! In fact, for many barn managers, the management of people is as much, or even much more so, a part of the job as the management of horses.

Barn managers are often also in charge of the small business operations side of running the farm as well, including:

  • employee schedules and payroll
  • the hiring and training of new employees
  • accounts receivable and payable
  • lesson scheduling and coordinating.

What Makes a Great Barn Manager

With so many moving pieces and components involved with being a barn manager, strong organizational skills are extremely important, as are these three additional traits of a great barn manager:

  • Extensive horse knowledge – Since he or she is often the one overseeing each horse’s daily care and feeding, it’s important for the barn manager to have a solid understanding of equine nutrition, basic equine medical treatments, and all elements of daily horse care.
  • Great interpersonal skills – A barn manager is often the one interacting with both employees and clients on a daily basis, and therefore he or she needs to be an effective communicator with the ability to also listen to and work with others, and to deal with any conflict or problems should they arise. The attitude of the barn manager often really sets the tone for the barn environment – either positively or negatively.
  • Dedication – Barn management is not a 9-5 job. It can often mean long hours and 24/7 availability should a problem or emergency situation arise, and the horses in the program are likely never far out of the barn manager’s mind even when he or she is away from the barn. Dedication to the job and to the horses is a key to not only success as a great barn manager, but also to true enjoyment of the job.

Thank You to Barn Managers!

Knowing just how much goes into the role, we at BarnManager are extremely thankful for all of the barn managers that we’ve had the privilege of working with!

Thankful for your barn manager and want to make his or her life a little bit easier? Or a barn manager yourself looking to make your life a little easier? Consider introducing
BarnManager! Our cloud-based software is designed to streamline organization, keep records all in one place, and get barn managers out from behind the paperwork and
back into the barn with the horses they love. Signup for a free trial here!